Shipping & Return Policy
Payments are due at time of checkout, regardless of shipping.
Returns are accepted for store credit only. Returns must be returned in 21 days of purchase. Sale items, swim, and accessories are FINAL SALE and cannot be returned. Shoes must be returned in their original box and placed inside an additional protective box for shipping. Returns must be returned in the original condition with tags attached. If items have make-up, deodorant, or other stains and odors, you will NOT receive credit for your return.
Return shipping fees are to be covered by the customer, unless the item is damaged, then Dress Me Lulu will cover the shipping cost.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All orders will be shipped within 4-7 business days. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If the address provided is incorrect and undeliverable by USPS, the customer will be responsible for any additional postage fees that are incurred. A flat rate $5.00 shipping cost will be charged to the customer to re-deliver the order with corrected shipping address. Shipping will not be refunded.